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aplikacje

id #2636187 29.12.2021

Customer Support with English/French/German

1 PLN
znalezione na www.infopraca.pl
Opis stanowiska pracy Customer Support with English/French/German
Kraków
NR REF.: 1145832

For our Client an international company located in Kraków, we are currently looking for fresh graduates and customer service professionals to join our Clearance&Brokerage Operations Team.

Federal Express Corporation (FedEx Express) is the world’s largest express transportation company. The FedEx Express global transportation network provides rapid, reliable, time-definite delivery of documents, packages and freight shipments worldwide. For future team members, as part of one of the strongest transportation and logistics companies this means more opportunities to grow, learn and succeed.

If you speak English fluently and wish to experience working in multinational delivery services company- grab this chance to join the Customer Support team.

Key responsibilities:
  • Collects information for clearance from Clients
  • Manage incoming Client contacts and escalations in order to prioritise their needs and provide unique solutions to problems
  • Develops and maintains a good knowledge of relevant Customs and trade regulations, practices and procedures
  • Shares relevant knowledge with peers and approved information with Customers

Requirements:
  • Fluency in English is a must
  • German and French language would be an asset, but is not mandatory
  • Excellent communications skills
  • Client focus
  • Analytical skills
  • Willingness to develop within the multinational organization
  • Experience in customer service would be an asset

What we offer:
  • A chance to have a fresh start and possibility to develop your skills
  • An extensive benefits package (private medical care, life insurance, sport cards, meal vouchers
  • Occasional gift cards
  • Discounts
  • Opportunities supported by organisation for personal and professional development
  • Tuition Assistance
  • Employee Assitance Programme

Interested? Send us your CV and get more details!
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