0

aplikacje

id #2108894 08.06.2021

Parts Orders & Logistics Coordinator

1 PLN
znalezione na www.infopraca.pl
Opis stanowiska pracy Parts Orders & Logistics Coordinator
Gdansk
NR REF.: 1150834

The position will support the FLUs or customers with order management activities or any queries during the order to delivery process, including returns and claims as well as any task required to meet defined logistics service standards

Scope of responsibilities:
● Support the organisation & customers with manual order changes and/or any queries related to order creation, delivery status or invoicing
● Motivate customers to use the Webshop, but create manual parts orders and confirmations if required
● Support and process FLUs & customers with parts claims and possible returns (approvals)
o Propose actions to reduce these
● Support customers/carriers with request for freight price checks & quotes and documents like LOA, POA, BMSB
● Motivate FLUs and customers to use the case management system correctly for any query
● Regular check the systems for blocked orders and issues with confirmations, shipments, invoices etc.; SAP housekeeping
● Be the first point of contact for customers, entrusted to you
● Support RTM changes and needed system changes for assigned countries/customers
● Support procurement team with any inbound transport related queries
● Work as a team with other Parts Orders & Logistics coordinators and act as back up in case of absence; Joined responsibility to actively open and timely close cases in the team queues

Key accountabilities
● High customer satisfaction – via feedback and NPS score soonest available
● Case mean-time-to-close – daily dashboard (to be developed)
● Promote correct Jira(case management tool) usage
● Accurate customer/country setup in supporting systems and documentation for those entrusted to you

Job requirements
● Suitable educational background on technical and commercial subjects
● Minimum 5 years of experience in service logistics or sales & marketing in the industry and understanding of load handling business 
● Proficiency in Google Suite, Microsoft Office required; SAP preferred; Case management systems experience a merit
● Ability to work in an international business environment and team
● Results and achievement driven and eager to create long term relationships
● High integrity and excellent interpersonal communication skills
● Fluent in English

Working together with
● Customers/Importers/Dealers/FLUs
● Other BL Services teams
● Sales & Marketing area heads, dealer management
● EDC & Carriers
Przed tym, jak skontaktować się z autorem ogłoszenia, prosimy, uważnie zapoznać się z treścią sekcji" Poszukujący" na stronie reguł.
  • Proszę, napisz Twoje imię. Wpisz Twoje imię i nazwisko oddzielone spacją (na przykład Jane Miller)
  • Pole „Twój e-mail” nie może być puste Wprowadź część adresu po symbolu "@". Adres "test @" niekompletny
  • Proszę, napisz wiadomość.
  • Maks. 3 MB. Formaty: pdf, rtf, doc, odt, xls, txt
  • Zalecane formaty: jpg, png, gif, bmp
  • lub Odwołanie
Gratulacje, Twoja aplikacja została wysłana! Powodzenia!
Wystąpił błąd podczas wysyłania CV

Podobne pozycje

Polska, Kraków 19.06.2021
Graphic Designer 1 zł
znalezione na www.infopraca.pl
Polska, Wrocław 18.06.2021
Talent Acquisition Sourcer 1 zł
znalezione na www.infopraca.pl
Polska, Łomża 19.06.2021
OPERATOR KOPARKI 1 zł
znalezione na www.infopraca.pl
Polska, Jaslo 19.06.2021
OPERATOR OBRABIAREK STEROWANYCH NUMERYCZNIE 1 zł
znalezione na www.infopraca.pl
Polska, Brzeg Dolny 18.06.2021
Business Development Manager z j. niemieckim 1 zł
znalezione na www.infopraca.pl
Click to show more