id #1975786 02.05.2021

Customer Service Team Leader with German or French

znalezione na www.infopraca.pl
Opis stanowiska pracy

Are you looking for development opportunity in a dynamic international environment? Would you like to work in friendly atmosphere for a company that values team - work? If yes - apply! I am looking for candidates like You!

After a morning coffee, you will be responsible for:  
  • Management of the day to day running of the Customer Service Offices,
  • Management and mentoring team members, 
  • Supporting Customer Service and Sales Managers,
  • Liaising with internal and external clients, 
  • Performance reviews and KPI’s reports, 
  • Ensuring high quality of Customer Service according to the company’s policies and procedures, 
  • Ensuring efficient and effective processes in areas impacting Customer Service, 
  • Implementing improvements and best practices, 
  • Participation in the additional administrative processes, 
  • Assisting Customers with invoice queries and escalations if necessary, 
  • Business meetings and visits to Customers – with minimum amount of travel, 
  • Building a company’s brand on the market while providing outstanding customer service. 

Your profile:
  • Proven experience on a position of a Team Leader / Supervisor / Manager,
  • Proven experience in Customer Service area in the production sector – must have,
  • Fluent command of English and one of the following: French OR German language (min. C1 level),
  • Strong communication and organizational skills,
  • Proactive and business oriented attitude,
  • Readiness to work partly from the office in Kraków (after pandemic).

Our Client can offer to You:
  • Unique opportunity to fulfill your potential with personal and professional development programs,
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values,
  • Work with business professionals across Europe,  
  • Stable employment at a recognizable company with great opportunities to grow your career path,
  • Opportunity to work remotely (hybrid model),
  • Attractive salary and a full package of benefits,  
  • Stable job based on an employment contract,
  • Friendly work atmosphere and comfortable working environment.

Przed tym, jak skontaktować się z autorem ogłoszenia, prosimy, uważnie zapoznać się z treścią sekcji" Poszukujący" na stronie reguł.
  • Proszę, napisz Twoje imię. Wpisz Twoje imię i nazwisko oddzielone spacją (na przykład Jane Miller)
  • Pole „Twój e-mail” nie może być puste Wprowadź część adresu po symbolu "@". Adres "test @" niekompletny
  • Proszę, napisz wiadomość.
  • Maks. 3 MB. Formaty: pdf, rtf, doc, odt, xls, txt
  • Zalecane formaty: jpg, png, gif, bmp
  • lub Odwołanie
Gratulacje, Twoja aplikacja została wysłana! Powodzenia!
Wystąpił błąd podczas wysyłania CV

Podobne pozycje

Polska, Warszawa 14.05.2021
Business Development Manager - rekrutacja online 1 zł
znalezione na www.infopraca.pl
Polska, Łódź 14.05.2021
Technical Support Specialist 1 zł
znalezione na www.infopraca.pl
Polska, Warszawa 15.05.2021
Junior Customer Service with English 1 zł
znalezione na www.infopraca.pl
Administration Manager (m/f) 1 zł
znalezione na www.infopraca.pl
Polska, Kraków 14.05.2021
Reporting Manager (m/f) 1 zł
znalezione na www.infopraca.pl
Click to show more